FAQs

Pre Sales Questions

No we don't. If you require installation and assembly, please contact the team.

At ground level. Anything else entails additional costs. Please contact us for more information.

Unfortunately, not all of our freight companies offer a tracking number. We will update you as much as we can during the process.

Yes, we call you 30 minutes before your pre-arranged delivery date.

We offer installation services. Just get in contact with us for a free quote.

Yes, we do need to give the warehouse 24 hours notice to pick your order.

No, images are indicative only. It is your responsibility to read the description of each product you wish to buy. Some items are shown with optional extras or with complimentary products for illustrative purposes.

After Sales Questions

Before unboxing your goods, please take photographs of the box damage (if any) and contact us right away.

We can reschedule your delivery or you can pick the item up at the warehouse. Redeliveries can incur additional costs. Please give the head office a call or email if you require this service.

Awesome! Please review us on Google or on the specific product page for your goods. That is the highest compliment you can pay us.

Not usually, sorry.

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